Responsibilities:
Leadership and Team Development:
- Recruit, train, and lead a high-performing B2B sales team, fostering a collaborative and results-driven culture.
- Conduct regular team meetings to set goals, share insights, and address challenges.
- Provide ongoing mentorship and professional development opportunities for team members.
- Monitor and analyze team performance metrics, offering constructive feedback and implementing improvement strategies.
Strategic Planning:
- Collaborate with sales manager to develop and execute strategic plans for achieving sales targets and expanding market presence.
- Contribute to the development of sales strategies, identifying key opportunities for growth and improvement.
Client Relationship Management:
- Assist team members in managing key client accounts, ensuring satisfaction, and identifying opportunities for upselling or cross-selling.
- Act as a point of escalation for client issues, working towards swift resolution and maintaining positive client relationships.
Cross-Functional Collaboration:
- Foster effective communication and collaboration between the sales team and other departments, such as marketing, customer support, and product development.
- Collaborate with the marketing team to align sales strategies with marketing initiatives and ensure a cohesive approach.
Reporting and Documentation:
- Ensure accurate and timely reporting of team activities, sales forecasts, and market feedback.
- Maintain detailed documentation of sales processes, best practices, and client interactions for knowledge sharing within the team.
Qualifications:
- 3+ years of experience in Corporate Sales, AE, or a related field.
- Bachelor's degree in Business, Marketing, or a related field.
- Proficiency in CRM software (e.g., Zoho), Airtable, and Google Workspace for efficient sales and client management.
- Willingness to travel for client meetings and industry events as needed.
- Self-motivated with a results-driven mindset.
- Excellent communication and presentation skills.
- Strong writing, strategic thinking, and planning skills.
- Ability to prospect efficiently and adapt to changing scenarios.
- Experience in an edtech company, IT software, and training is a plus.
- Experience or familiarity with manufacturing customers will be considered a significant advantage.
