Responsibilities

• Assist guests with reservations, check-ins, and any special requests they may have
• Provide personalized and attentive service to ensure guest satisfaction
• Maintain a professional and welcoming demeanor at all times
• Coordinate with other departments to ensure seamless guest experiences
• Handle guest inquiries and resolve any issues in a timely and efficient manner

Qualifications

• High school diploma or equivalent required
• Previous customer service experience is a plus
• Excellent communication and interpersonal skills
• Ability to work well under pressure and in a fast-paced environment
• Proficiency in Microsoft Office applications