Knowledge Management (KM)

Responsibilities:

• Promoting collaboration and knowledge sharing through defining, supporting, and encouraging the use of knowledge to employees of all skill levels and roles

• Ensuring that knowledge technologies are up-to-date and working according to function, as well as ensuring that employees are not misusing company tech infrastructure.

• Controlling the accessibility and flow of knowledge within the organization and to external parties

• Helping capture new knowledge with the usage of a knowledge base.

• Monitor progress by leveraging analytics to assess the impact, engagement, functionality, and effectiveness of knowledge management strategy.

• Providing relevant coaching, training and support to champion a knowledge management culture.

Qualifications:

• Bachelor’s degree, preferably in Learning Management, Instructional Design, Human Resource Development, or a related field.

• At least 5 years of learning and development experience including developing, implementing, and delivering training

• Strong consultative approach

• Current knowledge of effective learning and development methods

• Familiarity with e-learning platforms and practices

• Experience in project management and budgeting.

• Proficient in MS Office and Learning Management Systems (LMS)

• Excellent communication and negotiation skills; sharp business acumen