Key Responsibilities:

• Conduct HR process flow and requirements gathering to support system implementations and integrations.
• Administer and maintain the HR software, including system configurations, data entry, and user access management.
• Continuously identify opportunities to enhance system functionality, streamline processes, and improve user experience.
• Serve as the primary point of contact for HR system-related inquiries and issues, providing timely resolution, troubleshooting assistance, and user training as needed.
• Generate standard and ad hoc reports, dashboards, and analytics to support HR decision-making, compliance requirements, and business insights as per requested. Analyze employee data to identify trends, patterns, and opportunities for process improvement.
• Collaborate with HR and IT teams to analyze current HR processes, identify inefficiencies, and implement solutions to optimize workflows and increase operational efficiency.
• Maintain comprehensive documentation of system processes, procedures, and configurations, including user manuals, training materials, and system updates.
• Coordinate with vendors for system updates, patches, and upgrades, as well as evaluating and recommending new software solutions as needed.
• Conduct training sessions for HR staff on HR system functionality, best practices, and data management procedures.
• Provide ongoing support and guidance to ensure users are proficient in utilizing HRIS tools and resources effectively.

Qualifications and Skills:

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field.
• Proven experience (> 5 years) in HRIS administration, configuration, and support.
• In-depth knowledge of HR software, SAP SuccessFactors, SAP-Payroll is an advantage.
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders and collaborate across departments.
• Detail-oriented with a focus on process and system design to align with current practice and improvement.
• Problem-solving skills with the ability to troubleshoot functional issues and implement effective solutions.
• Understanding of HR processes, policies, and compliance requirements.