Fraud, Senior User Behavior Analyst - Operations, Shopee

• Work closely with upper leadership to shape the fraud team’s mission and strategy to ensure alignment with the overall company/department business direction

• Develop fraud forecast models to estimate the scale of fraud impact and conduct workforce and task planning accordingly

• Analyse and identify areas for optimization to drive targeted initiatives to maximize team efficiency and productivity

• Monitor performance and initiate actions to improve fraud prevention, detection, and cancellation

• Research competition and market to leverage market best practices to improve our defense against fraudsters constantly

• Drive and program manage local/regional projects and strategic initiatives

Yêu cầu công việc:

• Bachelor's degree or equivalent

• At least 3 years of working experience, preferred in consulting or e-commerce

• Excellent problem-solving and critical thinking

• Strong strategic thinking and planning

• Strong analytical skills

• Good written and verbal communication skills in English

• Good project management and stakeholder management

• Good leadership and team management skills