Key accountabilities:
Leadership and Team Management:
- Inspire, mentor, and develop team members to achieve high performance and professional growth.
- Foster a collaborative and high-performing team culture.
Strategic Alignment:
- Conduct learning needs analysis in collaboration with HRBPs and business leaders to identify skill gaps and development opportunities.
- Design, develop, and implement learning programs that align with Pandora's business strategy and priorities.
- Ensure learning initiatives support organizational goals and strategic objectives.
- Own and lead Crafting & Supply Learning Portfolio and Learning Guidelines implementation across C&S
Program Design and Implementation:
- Partner with HRBPs and Talent Management to create targeted leadership development programs aimed at strengthening leadership capabilities within the organization.
- Manage the learning portfolio for Crafting and Supply, focusing on leadership skills, soft skills, and organizational transferable skills aligned with Pandora's values.
- Develop and deliver impactful training programs and workshops, leveraging best practices in adult learning principles.
Facilitate Key Corporate Programs
- Lead the facilitation of key corporate programs and supervisory training
Internal Trainers Pool
- Build and maintain a pool of internal trainers to deliver training programs.
- Ensure internal trainers are adequately trained, supported, and continuously developed to deliver high-quality training sessions.
Vendor Management:
- Collaborate with external vendors to deliver high-impact training programs and workshops.
- Evaluate and select vendors to ensure quality and alignment with Pandora’s learning objectives.
Program Evaluation:
- Monitor and evaluate the effectiveness of learning programs, ensuring continuous improvement and alignment with business goals.
- Use data-driven insights to assess program impact and make necessary adjustments.
Upskilling and Reskilling:
- Drive initiatives for upskilling and reskilling the workforce to meet evolving business needs.
- Ensure employees have access to relevant and timely learning opportunities to enhance their skills and capabilities.
Training Budget Management
- Manage the training budget to ensure cost-effective use of resources.
- Track and report on training expenditures, ensuring alignment with financial plans and objectives.
Regulatory Training Management
- Ensure compliance to government mandatory requirements related to training and corporate/leadership skills management
- Liaise with government or regulatory agencies, ensure Crafting & Supply compliance and maintain good relationship with these agencies
- Represent Learning and the rest of Talent team in internal and external audits related to learning and development
Stakeholder Collaboration:
- Build and maintain strong partnerships with HRBPs, business leaders, and external vendors.
- Work collaboratively to achieve common goals and address learning and development needs.
Communication and Influence:
- Communicate effectively with various stakeholders to promote and advocate for learning initiatives.
- Influence and gain support for learning portfolios and programs at all levels of the organization.
Learning SharePoint Management:
- Oversee the management and maintenance of the Learning SharePoint site.
- Ensure the SharePoint site is up-to-date, user-friendly, and a central resource for learning materials and information.
Learning Management System (LMS) Management:
- Manage the Learning Management System (LMS) to ensure effective delivery and tracking of training programs.
- Ensure timeliness and accuracy of learning and learner data uploaded into the LMS
Innovation and Best Practices:
- Stay abreast of the latest trends and best practices in learning and development.
- Introduce innovative approaches and technologies to enhance the learning experience.
- Continuously audit and improvements on learning partnership team processes and programs
Cultural Awareness and Inclusion:
- Promote a culture of continuous learning and development across the organization.
- Ensure learning programs are inclusive, and fostering an inclusive and diverse global learning environment.
Pivotal and professional qualifications:
- Bachelor’s Degree in Human Resource or Business Management;
- MBA / Master’s Degree preferred but not mandatory
- Minimum 5 years as Learning & Development Manager (current role)
- Minimum total 8 years of working experience in the Human Resources field
- Experience in a matrixed organization is required
- Preferably experience in collaborating with other countries in APAC and Global HQ teams
