Program Manager

Role and Responsibilities:

• Work with an internal team to people transformation courses, transformative leadership programs, or intrapreneurship programs, including but not limited to workshops, bootcamps, seminars, etc.
• Drive the post-sale journey of our clients, from requirement gathering, to identifying the objective of the project, creating clear problem statements, and designing solutions.
• Provide thought leadership and act as a trusted advisor to our clients by building executive level relationships
• Gather feedback from clients, study other success programs, and analyze customer data to identify the best practices that would meet client’s expectations.
• Ensure regular communication with the Business Development and Planner teams to ensure timely client/project involvement, proposal completion, and project success.

Qualifications:

• Experience in Human Resource Consulting, learning & development, human resources, or other program or course management roles (ideally 4+ years)
• Excellent skills in presentation and facilitation in a group environment
• Ability to manage multiple projects with competing deadlines
• Excellent written and verbal communication skills in English and Thai
• Proactive and organised person with fantastic interpersonal skills, problem solving skills, and strong leadership
• Experience in academy, event management, and networking is a plus.