Service Agent

Responsibilities

• Assist customers with inquiries, issues, and requests through various communication channels
• Maintain a positive and professional attitude while providing top-notch service
• Handle customer complaints and ensure timely resolution
• Collaborate with team members to optimize service delivery and improve customer satisfaction
• Follow company policies and procedures to ensure consistency in service standards

Qualifications

• High school diploma or G.E.D. equivalent
• No related work experience required
• Strong communication and interpersonal skills
• Ability to work well under pressure and handle multiple tasks simultaneously
• Detail-oriented with a focus on delivering high-quality service