Digital Account Manager

Accountabilities

• Achieve and maintain an exemplary client retention rate by providing outstanding service and understanding client needs.
• Identify and execute upselling opportunities to contribute to revenue growth, demonstrating a keen understanding of our services and their value to clients.
• Maintain regular, meaningful communication with clients, ensuring they are fully engaged and satisfied with our services. This includes proactive bi-weekly check-ins to discuss their needs, updates, and feedback.

Skills Required

• Client Management
• Communication
• Upselling
• Proactivity
• Revenue Growth
• Presentation Skills