Business Analyst - VNG Games

The Business Analyst will act as a strategic partner to the Game Publishing Department Head, analyzing operational performance across products, revenue, staffing, and processes. This role requires a highly analytical, independent thinker who can proactively identify bottlenecks, propose solutions, and communicate insights effectively. The ideal candidate is a self-driven problem-solver who thrives under pressure, communicates with agility, and owns outcomes without constant guidance.

Key Responsibilities:

1. Data-Driven Insights & Reporting:

• Analyze game performance (revenue, user engagement, retention) and operational metrics (staff productivity, costs, workflows). 

• Build intuitive dashboards and reports to highlight trends, risks, and opportunities for the Department Head. 

2. Operational Optimization: 

• Proactively identify bottlenecks in publishing processes (e.g., product launches, resource allocation, cross-team collaboration). 

• Develop data-backed solutions and model scenarios to forecast impact, prioritizing initiatives that align with business goals. 

3. Stakeholder Influence & Execution: 

• Partner with cross-functional teams (Product, Marketing, Finance) to translate insights into action. 

• Communicate complex findings clearly to diverse stakeholders, balancing urgency with precision in high-pressure situations.

Yêu cầu

• Experience in business analysis, operations, or strategy roles (gaming/tech industry preferred).

• Advanced skills in Excel, SQL, and data visualization tools (Tableau/Power BI); game analytics platforms (e.g., AppAnnie) a plus. 

• Independent problem-solving: Ability to tackle ambiguous challenges without predefined direction. 

• Proactive mindset: Relentlessly identifies gaps and advocates for solutions. 

• Resilience: Thrives in a high-stakes culture where results define success.

• Persuasive storyteller who simplifies data into executive-ready narratives. 

• Diplomatic communicator, adaptable to technical and non-technical audiences.