Execution of strategy to drive business growth, and profitability objectives
Align to BU strategy and ensure execution of strategic initiatives for delivery of the business objectives
Align the team towards the strategy for Key Accounts and set up processes for the team
Drive business from Key accounts
Identify, set up, and grow Key accounts as per the defined strategic intent - Key accounts to contribute between 80% of revenues
Roll out the Key Account organization to drive business with the Key Accounts
Segment the Key Account customers to provide differentiated service for the customers
Pricing Contracts Management
Responsible for reviewing, maintaining and extension (wherever required) of the annual price contracts for the Key account customers
Team Development
Identify the training needs for the team members
Responsible for building skill and capability across the Key Account team
Schedule training sessions for the team on CRM
Establish productivity norms for the team based on customer classification and team evaluation matrices as per BU guidelines
Experience
University degree – preferably in Business Administration or similar with 8 to 10 years of experience
Excellent interpersonal and relationship skills with customers and ability to influence sales teams
Should have the ability to convert Research data and Commercial data into insights and commercial business ideas, and take data driven business calls
Must be a self-starter, highly organized with strong account management skills; ability to multi-task effectively with cross functional teams and meet deadlines
Good working knowledge of Microsoft Office skills (Excel, PowerPoint and Word), Must be a self-starter, ability to multi-task effectively with cross functional teams and meet deadlines
Clear communication skills (written and verbal communication skills) and strong interpersonal and influencing skills
Prior work experience in B2B environment will be an advantage
