PMO Seller Service Planning - Operations, Shopee

• Collaborate closely with cross-functional teams (Ops KAMs, Commercial Team, Seller Communication) to understand seller’s operational challenges and develop performance improvement projects for sellers.

• Development of various operation-related services and supports that meet sellers' needs.

• Enhancement of current products and features offered by Shopee for sellers;

• Manage overall plan and daily performance of projects to meet KPIs.

• Work on project management tasks including

• Collect, review analyze data to identify gaps and opportunities;

• Develop project plans, schedules, and dependencies;

• Coordinate implementation, and drive actions across different teams;

• Track project results and outline initiatives to allocate resources effectively;

• Present the project outcomes;

• Coordinate with other teams to assist in delivering project results.

• Assisting team leader in other tasks assigned.

Yêu cầu công việc:

• Bachelor's degree in a relevant field (e.g., Business Administration, Project Management).

• Preferred at least 2 years of work experience in project management, process improvement, or business development.

• Experience in the e-commerce industry is a plus.

• Good execution skills.

• Outcome-oriented, plan clear and systematic approaches, processes, and timelines, resourceful in getting the job done.

• Strong numerical and data analysis background for sizing impact/ problem for sizing impact/ problem.

• Familiar with dashboard design, data analysis, and visualization tools (Excel, Google Sheets, Power BI, etc.).

• Able to produce periodic reports with highlighted insights.

• Excellent written and verbal communication skills in both Vietnamese and English.