Get to know the Role
As part of GrabAds Thailand team, you will manage a portfolio of GrabAds campaigns working with leading advertisers directly & through their media agencies. You will work alongside your team and maintain a quarterly performance target.
You’ll work cross-functionally with the Ad Ops team to achieve campaign KPIs, recommend optimized campaign flows & identify opportunities for upselling and cross-selling GrabAds solutions. Your goal is to grow your portfolio by building long term client relationships and providing positive customer experience.
The day-to-day activities:
- Manage, retain, and grow a portfolio of accounts along with Client Partners
- Be the point of contact for clients, and internal stakeholders (GrabFood, GrabMart, and Grab Marketing teams) to provide necessary assets and info to Campaign Managers for campaign implementation
- Submit campaign booking to the campaign management team in order to launch campaigns within timeline.
- Track key campaign metrics and ensure campaign objectives are met
- Analyze campaign performance, provide recommendations to clients and secure campaigns renewal
- Prepare Monthly / Quarterly Business Review report for key accounts
- Work with the finance team to ensure we get all documents from clients for billing process
The must haves:
- 2-3 years of account management experience in the digital advertising industry
- Proven track record in client relationship management and new business development.
- Knowledge about the digital media industry and latest digital advertising trends.
- Understanding of the ecosystem of programmatic advertising / Biddable and Search.
- Excellent communication & presentation skills with ability to transmit across different level stakeholders
- Analytical with strong bias for data based decisions
- Team Player with the ability to work across a matrix environment in a fast paced environment
- Strong organizational skills with ability to manage multiple accounts
- Proficiency in Excel, Word, and PowerPoint.
- Fluent in Thai and English skills
