Liaise between guests and partners to resolve low-complexity issues via inbound/outbound calls, email, chat, and messaging—covering travel advice, modifications, cancellations, and complaints.
Deliver accurate, valid, and comprehensive information using the right tools, methods, and processes.
Escalate serious or inconsistent cases immediately.
Maintain a high level of customer service to ensure a positive guest experience, and proactively update service knowledge and information.
Kỹ Năng
Chức Năng
10,000,000 - 13,000,000 VND
full-time
Công Ty
36 việc làm đang hoạt động
Tòa nhà QTSC 9 Công Viên Phần Mềm Quang Trung, Phường Tân Chánh Hiệp 2, Quận 12, HCM
Ngành:
Hết Hạn Ứng Tuyển
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