Sales Operations and Capability Development Manager

Responsibilities:

• Lead the design, implementation and continuous improvement of best-in-class sales operations processes and systems

• Develop and execute comprehensive training and development programmes to upskill our sales team and build a high-performing, customer-centric sales force

• Analyse sales data and metrics to identify opportunities for process optimisation and capability enhancement

• Collaborate with sales, marketing and other key stakeholders to align initiatives and drive commercial success

• Champion a culture of continuous improvement, innovation and strong customer focus

• Provide expert guidance and coaching to sales managers and the wider sales organisation

• Lead, motivate and develop a team of sales operations and capability professionals

• Take overall responsibilities for utilizing sales training budget effectively
  
  

Qualifications:

• Proven track record in a senior sales operations or capability development role, preferably within a fast-moving consumer goods (FMCG) environment

• Strong commercial acumen and understanding of sales processes, KPIs and best practices

• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights

• Exceptional interpersonal and communication skills, with a talent for managing stakeholders at all levels

• Demonstrated success in leading and developing high-performing teams

• Tertiary qualification in a relevant field (e.g. business, marketing, management)

• Fluency in Thai and English

• Only shortlisted candidates will be notified ***