Project Manager (E-commerce)

Key Responsibilities:

-Achievement of Key Project Outcomes:

• Ability to identify business growth opportunities through various means, including but not limited to new business channel introduction and existing business channel growth.

• Monitor customer, competitive, and market changes to seize any possible opportunities to gain more market share.

• Maintain good relationships with customers and merchants to ensure an excellent customer experience and retain existing business.

-Project Planning and Management:

• Develop a project management strategy based on the work cycle, clearly defining project (or sub-project) tasks, objectives, timelines, and organization.

• Organize project meetings, including project initiation, project kickoff, progress tracking, and project closure, ensuring accurate meeting materials and traceable archives for each phase.

• Manage the team’s customer visit schedules and other related plans.

-Project Budget Management:

• Control project costs based on project tasks and implement management measures to optimize and reduce project expenditure.

• Ensure budget compliance and that all expenses fall within budgetary limits.

-Project Execution Management:

• Take on client requirements, analyze and break down needs, and independently develop solutions and ideas.

• Coordinate and integrate human, financial, and material resources within the organization to implement proposals effectively, while monitoring the implementation process and its outcomes.

• Collaborate with cross-functional teams (e.g., IT, Operations, Finance) to ensure successful logistics project implementation.

• Communicate project status, risks, and results to internal stakeholders and clients to ensure transparency throughout the project lifecycle.

• Monitor key performance indicators (KPIs) related to logistics performance, including delivery time, accuracy, and cost-effectiveness.

• Use data analysis tools (e.g., Excel, SQL, BI platforms) to track and report logistics performance and identify areas for improvement.

-Organization and Team Management:

• Design the organizational structure based on project scale, defining job profiles for each position.

• Recruit suitable personnel and build a project management team, ensuring key positions are filled.

• Develop a talent pipeline for essential roles and ensure there are backups in place to address risks related to personnel changes.

-Problem Solving and Risk Management:

• Manage public opinion and sentiment, focusing on discussions and evaluations about the company on social media or among merchant groups, identifying issues and ensuring proper communication and resolution.

Qualification Requirements:

-Education:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.

• PMP or other project management certification is a plus.

-Experience:

• 4-6 years of logistics, supply chain, or project management experience, particularly in the e-commerce industry.

• Experience managing logistics projects and coordinating e-commerce platform solutions

-Skills:

• Strong project management skills with a proven record of delivering solutions on time and within budget.

• Excellent relationship management and communication skills, capable of effectively liaising with clients and internal teams.

• Analytical mindset with strong data analysis skills, able to drive improvements through data-driven decision-making.

-Language Proficiency:

• Proficiency in at least two languages (Chinese, English, Thai) to be used as working languages.