Workforce Management Assistant Manager - SPX Express

• Workforce fulfillment: Coordinate with internal teams to have the workforce plan and ensure vendor's fulfillment rate.

• Workforce vendor management: Monitor and review vendor performance regularly to ensure quality and fulfillment.

• Process or SOP Improvement: Optimize our process and SOP when working with internal teams and vendors, in order to reduce team workload.

• Workforce Flexibility & Adaptability: Strong adaptability and problem-solving skills to manage ad hoc and urgent fluctuations in workforce requirements.

• Team Leadership & Development: Effectively lead a team to achieve defined OKRs and foster the professional development of team members.

Yêu cầu công việc:

• Bachelor’s degree; experience in e-commerce or 3PL is an advantage.

• Minimum 4 years of team leadership experience.

• At least 3 years in vendor or workforce management.

• Strong verbal and written communication skills in both Vietnamese and English.

• Strong in Stakeholder management

• Excellent problem-solving, critical thinking, and decision-making abilities.

• Ability to perform under pressure in fast-paced environments.

• Blue collar violation management skill is preferable