Store Manager

About the Job

COMPANY FIRST

• Guide profitable sales and meet store financial plans through business decisions and leading the store team to accomplish essential performance goals; Demonstrates strong business acumen through understanding organizational objectives and strategically prioritize and budget in partnership with District Manager to align with company priorities and values
• Works with the District Manager to develop and flex store business strategies, initiatives, and growth across all categories; communicates goals to the team, track store’s performance to meet or exceed established store and individual sales and performance goals daily

BUILD A DIVERSE & INCLUSIVE CULTURE

• Manage training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
• Demonstrate effective execution of all performance management tools, including annual performance review, to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Create development plans for continued growth of tap talent in the organization.
• Recruit and make hiring, pay and termination decisions for positions underneath hierarchy, including members of store management

OWN THE RESULT

• Understand and comply with all Levi’s® Stores policy, procedure, and programs
• Achieve plan through managing and holding others accountable for operational results in store procedures, payroll management, store schedules, cash handling and inventory control; monitoring adapting to business conditions based on weekly and monthly sales
• Responsible for leading and executing floor changes, sales and promotional events timely and effectively for maximum financial results. Ensure store visual standards are in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards.
• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility

LEAD BY EXAMPLE

• Provides effective leadership and delegates responsibilities to ensure all required store tasks are completed.  Directs the store team in prioritizing responsibilities, ensuring adherence to best practices.
• Effectively communicate with the management team to align and help drive business strategy, create environment that encourages engagement and change management.

CONSUMER AT THE CORE

• Create a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with District Manager on elevated consumer issues.

MOVE FAST

• Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
• Communicate and train on how the new process enables consumer experience, improves operations, and boosts store and company performance
• Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary

About You

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment
• You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. The employee is occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
• 5+ years progressive retail leadership experience and 3+ years of proven experience in store management position; exhibits discretion, professional judgement, tact and diplomacy.
• High school diploma or GED preferred