Specialist - AAGI A&H Customer Service - Call Center (Thai/ENG)

Nice to know

Provide good customer service as the first line of contact with after sale service. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

Your Day at Allianz Ayudhya

• Answer calls and respond to emails
• Provide customers with product and service information
• Handling customer enquiries and solving problems concerning company services and products
• Update existing customer information
• Process of claim services
• Route calls to appropriate team
• Follow up customer calls till completion and the members are always informed of the progress.

Must Have

• Bachelor’s degree in any field
• 2-5 years experiences in customer service or call center.
• Good English communication skill
• Problem Solving Skill

Nice to Have

• Experience in medical service industry or health insurance business to be advantage.