Job Description:

▪ To assist the Restaurant Manager in implementing impeccable quality experience throughout the restaurant

▪ To respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager, followed by effective communication

▪ To ensure all SOP’s are in place , communicated and understood to allow consistent delivery of product and service

▪ To ensure that mise en place positioning is completed accurately and monitored to ensure that appropriate stocks are available

▪ To ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience

▪ To ensure that the restaurant is kept cleaned and organized, both at the front and back area as well.

▪ To prepare table plans according to reservations and to ensure that tables are constantly cleared and reset according to the reservation plan

▪ To assist in planning the restaurant monthly roster and work schedules to ensure that the restaurant is adequately manned to handle the level of business.

Qualification:

▪ Good communication skills.

▪ Knowledge of POS System.

▪ Good English skills

▪ Basic Bar Skills.

▪ Strong leadership/ diplomatic skills.