Product Support Operation

Responsibilities:

• Create and author textbooks, instructional tools, and other learning materials in Biology that support curriculum goals.

• Design and develop assessment tests with detailed answer keys and explanations to support teaching effectiveness.

• Collaborate closely with teachers and academic teams to align content with learner needs and subject standards.

• Deliver academic support and ensure timely production of all teaching materials and content deliverables.

• Plan and manage academic events, such as seminars and promotional activities, that align with brand and learning objectives.

• Develop creative event concepts, timelines, and schedules that ensure engaging and impactful experiences.

• Coordinate logistics with internal teams and external vendors to ensure smooth operations before, during, and after events.

• Oversee on-site execution, resolving issues promptly and ensuring participant satisfaction.

• Evaluate event outcomes and prepare actionable reports with recommendations for improvement.

Qualifications:

• Bachelor’s Degree in Biology, Biology Education, or a related science field.

• Experience in academic content creation or teaching support is a plus.

• Proficient in Microsoft Office tools (Word, PowerPoint, Excel).

• Strong leadership, public speaking, and problem-solving skills.

• Creativity and a solution-focused mindset for both content and event work.

• Willingness to travel and work off-site or during non-standard hours, including weekends and public holidays when needed.

• A proactive, flexible attitude and a commitment to delivering high-quality work in dynamic settings.