Achieve high levels of customer satisfaction through customer relationships, product support and services.
Provide a clinical support in Viet Nam majorly focus on 3D mapping procedure.
Identify development opportunities and increase unit growth, profitability, and market share for target customers.
Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
Support sales, marketing and franchise teams and other Johnson & Johnson Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
Manage Account information through effective, timely reports and accurate customer records.
Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Biosense Webster from competitors.
Work closely with the marketing team on new product launch, clinical meetings & training.
Run Training for the EP Technician.
Reporting on cases completed.
To undertake any other duties or responsibilities deemed necessary for the advancement of the Company.
Bachelor's degree in Medical Technology or Biomedical Sciences.
Nurses / EP tech with relevant experience in Electrophysiology.
Must be willing to work long and irregular hours, including weekends.
Must be able to work under pressure.
Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.
Expericence: Understand the equipment, operation, procedure supporting. Good knowledge in device, heart anatomy, analysis, communication & presentation skills .