Serve as a trusted consultant with partners to develop and optimize their channel: responsible for increasing platform usage and content creator adoption of various tools and features
Detect and understand the customer’s needs and objectives
Knowledge on key platform features in order to connect the customer’s needs to these features
Handle a high volume of potential clients on a daily basis through video calls, email and phone calls
Portfolio management and prioritization with the ability to detect opportunities and follow up with the content creators over several months
Requirements
Preferred Skills and Experience:
BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus)
2 years minimum of work experience in sales and/or online advertising/social media
Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
Good time management skills and ability to organize their own day
Client-focused, keen interest in customer interaction & ownership of business goals
Passionate about social media
A team player with ability to work in fast-paced and constantly evolving environment
Native level of Japanese or Mandarin and fluent in English
