OPERATIONS SUPPORT - TEAM HEAD

Responsibilities

• Review the operational aspects of each department to enhance operational efficiency and effectiveness.
• Ensure that all operational policies and procedures are applied across all operational functions.
• Supervise and monitor all operational support staff of the department to ensure that goals and standards are achieved.
• Ensure timely submission of reports to the relevant authorities and management.
• Support superiors in managing day-to-day operating expenditures against operating budgets to ensure efficient resource usage.
• Analyze business performance and earnings to understand key business events contributing to earnings results.
• Responsible for overseeing the day-to-day business operations, such as quotation, purchase orders, tax invoices, and billing processes for customers, as well as tracking sales orders to ensure alignment with company policies.
• Monitor data input, process information, handle paperwork, and file documents.

Qualifications

• Bachelor’s degree in business administration, accounting, or related fields.
• 8 years of experience in business support and operations support.
• Experience managing a team of at least 10 people.
• Comfortable with numbers and budget management.
• Skilled in process improvement and resource management.