Officer, Benchmark & Data Analysis

Key Accountabilities

Consumer quality report

• Collect, clean, and organize consumer quality data from various sources.
• Analyze, and generate comprehensive consumer quality reports and ensure timely distribution to relevant stakeholders across organization.
• Supporting development of new concept and features in consumer quality reports to deliver insightful and impactful insights for the organization
• Work closely with manufacturing technology teams to create systems for capturing and generating comprehensive reports from emerging consumer feedback sources.
• Generate, update and highlight the status of projects related to consumer quality report.

Benchmark study

• Interact and collaborate with stakeholders to align objectives and plans for benchmark studies.
• Scouting markets/competitors in order to develop the proposal for benchmark samples including budget estimation.
• Closely collaborate with cross functional team to establish testing plans encompassing physical, chemical, and compliance assessments, along with defining quantity requirements.
• Working with stakeholders to keep update benchmark activities until the production of an insightful report.
• Assist superior for facilitation and communication of the benchmark status and report to stakeholders and management.
• Keep update the benchmark costs to ensure they remain within the allocated budget.

Data analysis for product quality communication

• Analyze consumer/product quality data based on inquiries’ objective, and able to generate insightful and meaningful report.
• Identify opportunities for product quality enhancement based on data analysis.
• Crafting the communication related to data analysis report.

Qualifications

• Bachelor’s degree in Business, Statistics, Mathematics, Science, Engineer or other relevant field or above.
• At least 2 years of experience proven in data analysis, and effective communication.
• Project Management Degree or Certification is advantage.
• Ability to analyze large datasets
• Ability to identify, analytical, options evaluation and driving the solutions
• Ability to write comprehensive reports
• An analytical mind and inclination for problem-solving
• Stakeholder management, influencing and negotiation skills