ATM Support With guidance, performs and / or assists with support requests, including: Detecting and classifying incidents and initial support, investigation, diagnosis, resolution / recovery and closure.
Install, build and maintain Vynamic View system (includes monitoring system, event configuration, jobs, rules and message template)
Monitoring Events tunings, jobs, rules
Change BOIS password for ATMs File Distribution, send Screens, Windows update
Install Diebold Nixdorf products and fixes.
Troubleshoot and trace files analyses
Design and review ProView business rules/logic/services and assessed gaps with Vynamic View functionality
