Key role to collaborate with both internal and external teams
Able to lead small to medium projects in the matter of general topics
Able to cascade strategic messages to Operation team
Able to develop/input initiatives to improve Operation
Perform analyses for daily monitoring and ad-hoc project
Monitor Daily/Weekly/Monthly KPI performance & contribute to solution
Monitor implementation of SOPs ensuring compliance & consistency and continuous improvement of SOPs
Participate in BAU/spike planning and executing
Optimize Operation Performance in the matter of SLA and Cost
Yêu cầu công việc:
University or College graduate
Experienced in the industry: min 2 years
Analytical mindset: Intermediate
Problem-solving: Intermediate
Tasking management: Intermediate
Collaboration: Intermediate
Excel/Reporting & Analytical tools: Good
Good English proficiency
Experienced in SOP Design/Optimization
Working as management consultant is a big plus
Skills
Functions
Toàn thời gian
Company
200 active jobs
Tầng 17 Saigon Centre 2, số 67 Lê Lợi, Phường Bến Nghé, Quận 1, TP. Hồ Chí Minh
Industry:
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