[Internship] Sample Order Expert Intern (Japanese Speaking)

Main tasks and responsibilities: (80%)

Work closely with Project Managers to coordination A-D samples from pre-order to invoicing phase:

• Order Placement: Collecting customer’s requirement to create and proceed order to Sample shops worldwide (20%)

• Order Status tracking: Collaborating with Sample Coordinator and Sample shops and Logistics to ensure On-Time Delivery of sample orders to customers; Timely updating of order information when changes (e.g. quantity, delivery date,..) occurs (25%)

• Documentation: Filling out customer documentation (e.g. delivery slip, quotation,..) based on customer’s existing template, relevant to the Sample Order Mangement Process (15%)

• Reporting: Maintaining master sample delivery plan for team on a regular basis and Creating relevant reports according to request from Project managers/ related stakeholders (10%)

• Escalation: Supporting Project managers with relevant information for internal order escalations (e.g. for shipment delay) (5%)

• Invoicing: Supports the Accounting departments  with gathering information regarding sample orders for solving potential conflicts in the  invoicing process ( e.g. get delivery proof, approved quotation from customer) (5%)

Other Responsibilities: (20%)

Support Team Leader with administration tasks:

• Creating monthly working hour tracking reports

• Maintaining internal team’s administrative documentations

Qualifications

• 3rd year or 4th year students with Economics background or Japanese language studies major in Economics

• MS Office Skills (Power point, Excel, Word)

• Japanese language skills (upper N3~N2)

• Proactive thinking

• Good communication and coordination skills

• Patient and Willing to learn

• Proactive in tackling problems and raising ideas

• Can work Independently

• Working time: 9AM-6PM (Mon-Fri)

Additional Information

• Be entrusted with your own area of responsibility

• Receive competitive internship allowances

• Join department’s outing activities

• Having 01 paid leave per month

• Lunch allowance, parking allowance

• Location: Floor 8, The Mett, 15 Tran Bach Dang Street, Thu Thiem New Urban Area, An Phu, District 2, Thu Duc City, Ho Chi Minh, Vietnam