Hotel Support Specialist

In this Role, you’ll get to

* Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,

* Adapt to corporate strategy adjustment and keep business knowledge updated.

* Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.

* Promote Trip’s hotel management system to our cooperative hotels.

* Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).

* Complete temporary tasks assigned by superiors.

What you'll Need to Succeed

* Diploma or above, can handle the daily communication in Thai and English.

* Mandarin speaker will be a plus.

* Able to perform shift work.

* Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.