HO - Workforce Analytics & Organization Planning Manager

Productivity management

• Design and provide policies, procedures and regulations on productivity management of impacting staffing and scheduling, thereby increasing the organization‘s productivity;

• Design the detailed goal setting and cascading, cycle and activities, performance evaluation & rating scale, performance distribution, calibration, roles of relevant stakeholders, linkage with rewards, etc

• Oversee process management of real-time scheduling and workload management to meet service-level requirements;

• Carry out analysis and evaluation reports on work performance and productivity

Workforce planning/ Analytics

• Demonstrate technical capabilities in providing policies, procedures and regulations, and taking a practical, business-driven approach to solving complex workforce challenges;

• Organize and control the annual optimal headcounts principle;

• Guide and monitor HR compliance on Workforce & Organization process

• Provide internal and external reporting to stakeholders; ad-hoc reports and insights to Execs/HO as requested;

• Conduct the analysis from data gathering & collection, working with stakeholders for clarification, template standardization

Process Transformation & Stakeholder management:

• Incorporate new HR digital technologies and the overall improvement of HR process efficiency

• Up-to-date with key technical and functional skills and industry (HR) trends;

• Proactively maintain continuous internal communication with staff, managers, and directors regarding load balancing and staffing needs, in real-time, and historically;

• Lead meetings with management to assess performance and identify and mitigate risks;

YÊU CẦU CÔNG VIỆC

• Graduated from university or higher majoring in Mathematics, Information Technology, Statistical Analysis, Banking and Finance,..

• Relevant knowledge/expertise in HR consulting, best match in professional services, audit financial services;

• Build optimal models (knowing python or R is an advantage);

• Apply machine learning to financial analysis;

• Understanding of human resource management and project management knowledge;

• Ability to research and apply new technologies;

Skills:

• Analytical skills and data model building;

• Have a high sense of responsibility (follow work closely until results are obtained);

• Have a collaborative and progressive spirit in work, Integrity, Prudence;

• Conflict management skills;

• Presentation skills;

• Communication and teamwork skills;

• Good thinking and observation;

Relevant experience:

Minimum 5 years of experience, preferably in the field of business operations management and human resource efficiency