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    Fleet Solutions & CRT Account Manager

    Full-Time
    Bangkok, Thailand
    Posted: August 5, 2024
    Position Details

    Purpose:

    • Spearhead the sales efforts for fleet solutions, encompassing the management of sales, development, and expansion of products and services tailored for fleet operations.
    • Strategically engage with potential customers to understand their fleet management needs and propose customized solutions that address their challenges effectively.
    • Actively manage and nurture customer relationships to ensure satisfaction and loyalty, while also identifying opportunities for upselling and cross-selling within the fleet solutions portfolio.
    • Collaborate closely with internal teams to stay abreast of product enhancements and industry trends, enabling informed and value-driven conversations with customers.
    • Drive revenue growth by consistently achieving sales targets and contributing to the overall success of the fleet solutions business unit.

    Accountabilities:

    • Oversee the designated portfolio by formulating a growth strategy, creating plans, and executing them to achieve both individual and team sales targets, including C4+ margin, volume growth, DSO, and other credit KPIs.
    • Consistently adhere to Sales 1st Standards, prioritizing pipeline management, streamlining call planning, and enhancing account management through the utilization of Salesforce tools to boost sales productivity and efficiency.
    • Drive aggressive value growth by comprehensively understanding value creation and financial aspects, including value drivers, P&L impact, cash flow dynamics, and business deal implications, tailoring offerings to meet customer needs.
    • Assist in crafting innovative and intricate Customer Value Propositions (CVPs) to transition from a supplier to a strategic partner, emphasizing value-driven interactions.
    • Stay informed about market trends, competitors' strengths, and weaknesses to identify growth opportunities.
    • Enhance value for existing customers and Shell through effective value, cross-selling, and upselling techniques.
    • Prioritize the acquisition of new business, particularly targeting gold and platinum customers, in alignment with Fleet Solutions customer strategy.
    • Analyze and strategize customer business dynamics, product portfolios, service packages, contracts, pricing, credit terms, and debt management.
    • Adhere to HSSE Live Saving Rules and Goal Zero principles, demonstrating proactive responsibility in handling HSSE matters.


    Requirement:

    • Selling and Negotiation: Skill/Mastery
    • Customer Relationship Management: Skill/Mastery
    • Market Awareness: Skill
    • Customer Value Proposition: Skill
    • Finance & Economics: Knowledge
    • Relevant bachelor’s degree/Masters: Advantage
    • Relevant sales experience: Minimum 3 years in a sales environment
    • Good working knowledge of customer operation and financials: Knowledge of Salesforce tools
    • Strong IT literacy: Proficiency in all Office Programs
    • Good knowledge of English
    • Proven track record of competence: Negotiation and dealing with external partners
    • Strong interpersonal skills: Ability to manage relationships at all levels
    • Strong credibility: Proven willingness and capability to improve in personal and business skills

    Additional Competences Required:

    • HSSE Mindset: Proactive contribution to the HSSE journey, leveraging Shell leadership in HSSE for commercial advantage.
    • Financial Acumen: Knowledge of P&L, cash, ROACE, ERR, and capability to structure deals that maximize value to Shell.
    • Demonstrated Evidence of Leadership Attributes and 5 Behavioral Imperatives: Will be taken into account in the selection process.

    Skill Pool:

    • Commercial and Retail



    Skills
    Negotiation skills
    Customer relationship management software
    Salesforce.com Administration
    Interpersonal Skills
    Account management

    Functions
    Sales

    Job Overview

    Job Type:

    Full-Time


    Company

    Shell  logo

    Shell

    6 active jobs

    Industry:

    Energy, Resources & Mining

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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