About the job
Training delivery
- Train proactively and coach field operatives in the Training Center and/or on site
- Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work
- Seek and experiment new learning methods in the trainings
Training planning and recording
- Participate in the training planning and training catalogue creation
- Have own trainings created and all training records (participants, results, materials) updated in konelearning.com
Localization of technical documents and training materials
- Localize global instructions and training content to match the local needs (incl. translation, proof-reading)
- Maintain and proof-read the translation of Containment and Retrofit letters and product related documentation (AM, AS, ASG)
Communication
- Ensure changes to codes, methods, products and training materials are communicated to the Field operatives and part-time Field Trainers.
- Take part in field reference groups to gather and share information
Competence development
- Support competence development surveys, assessments and other ways to find out the competence development needs
- Support and actively participate in new employee induction, site inspections and audits
- Be a role model for service mindset
Safety and assessment
- Be a role model for safety
- Participate in the incident or severe near miss investigations together with the Safety Manager
- Is capable to observe risky methods in use and able to act accordingly to remove the risk
- Observe and evaluate safety and method passport assessments
Own professional development
- Regularly attend Train-the-Trainer courses on new products, solutions and methods organized by global/area functions
- Have up-to-date knowledge on new products, solutions and methods as well as safety risks and recent incidents on own knowledge area
- Develop own training skills and knowledge on new learning methods
- Do commissioning and troubleshooting in the field to keep own knowledge and skills in a good level
- Be active in the professional networks for best practice sharing and latest developments at KONE and in the industry
- Support school collaboration together with HR e.g. train students and teachers, present field operatives’ work to students looking for career opportunities
Requirements:
- Bachelor's degree in electrical or mechanical engineering
- Minimum 5 years’ experience in metal industry (e.g. engineering, equipment installation or maintenance, technical training etc.)
- Understanding of data connectivity in the building and to the cloud
- Fluent in Thai and good English skills
- Good communication and interpersonal skills
- Willing to travel
- Flexibility
- Safety and customer service mindset
