Main Responsibilities:

• Provide a professional, advisory, and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.
• Develop and implement Food and Beverage promotions, strategies, and special events in conjunction with the Executive Chef and the Director of Sales and Marketing.
• Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.
• Maintain all equipment within the outlets eg. Menus, linen, chinaware, glass, electrical equipment, and Point of Sale system.
• Drive corporate or Hotel specific programs that affect guest satisfaction and profitability in the outlets.
• Implement control procedures to minimize errors, fraud, and waste.
• Ensure that the property is seen as being the principal innovator in the market place.
• Handle Food and Beverage complaints in a timely and effective manner.
• Prepare monthly outlook/forecast reports.
• Negotiate Food and Beverage contracts within corporate guidelines.
• Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.
• Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
• Participate in the preparation of the Strategic Business and Operating Plans.
• Ensure compliance with legislated health and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures
• Actively promote a work environment, which cares for guests and associates alike.
• It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.

Main requirements:

• 3 years of progressive experience in 4-5 stars hotel.
• Passion for leadership and teamwork
• Eye for detail to achieve operational excellence.
• Bachelor’s Degree in Hotel Management or related field.
• Effective verbal and written communication skills in English.