PRIMARY RESPONSIBILITIES:

• Reports to the F&B Manager.

• Assists the Restaurant Manager in preparing annual operating budget in conjunction with Director of F&B and Assistant F&B Manager.

• Assists the F&B Manager to maximize profitability of the restaurant & room service.

• Ensures that staff completely understand company policies & standards

• Assists the F&B Manager in analyzing menus and products of competitive restaurants & room service.

• Assists the F&B Manager in recruiting, training and evaluating employees.

• Assists the F&B Manager to inspect the physical condition of furniture and decorations.

• Checks the tidiness & cleanliness of staff, ensures grooming standard is implemented.

• Checks and ensures the timely submission of the Daily bar inventory and par report, against restaurant or bar sales report at the end of each shift.

• Conducts daily briefing and de-briefing for a function assigned.

• Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of business.

• Communicates effectively with quests, subordinates, immediate superior and other section heads.

• Prepares daily cover count and revenue report for the outlet.

• Attends daily F&B briefing, F&B Meeting in the absence of the Outlet Manager, and all other training sessions and meeting required for the position.

• Administers personnel action, on leaves, overtime requests, disciplinary actions and commendation.

• Identifies and solves problems in service in a professional manner. Handles guest complaints professionally.

• Reports and controls breakage and losses in the assigned outlet.

• Implements cost savings procedures in electricity, operating supplies and other controllable costs in relation to service operation.

• Knows and understands all the food and beverage policies and procedures in service of food and beverage in order to ensure the correct implementation.

• Follows control procedures in food and beverage cost and cashiering.

• Promotes guest satisfaction in the outlet.

• Receives and handles booking inquiries and special arrangement.

• Controls the requisition point and par stock level for beverage supplies, food supplies, guest supplies and bar supplies in the outlet.

• Coaches and counsels captains, bartenders and waiters effectively.

• Motivates a strong team within the outlet section.

• Communicates openly with the service personnel and keeps them informed of all important information to assist them in their jobs.

• Performs other duties as assigned by Outlet Manager, Director of F&B or F&B Manager.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Hotel Management or relevant discipline

• Minimum of 5 years in F&B experience

• Good knowledge in the Food & Beverage products and high end service levels

• Have good English communication skills both in written and spoken

• Computer literate

• Organized with strong planning, good communication and interpersonal skills