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    Customer Solutions Manager, Amazon Web Services

    Full-Time
    Bangkok, Thailand
    Posted: July 23, 2024
    Position Details

    Key job responsibilities

    What You Will Be Doing

    • Lead cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units
    • Being single threaded owner for Migrations and Strategic Initiatives
    • Maintain a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers
    • Accelerate customer adoption through education and enablement
    • Collaborate with customers in identifying and prioritizing strategic initiatives, support Change Management to facilitate AWS Services adoption and establish new ways of working
    • Help shape the rapidly growing Customer Solutions Management function, including defining and implementing new processes, methodologies, and tools


    Basic Qualifications

    • 5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
    • 4+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
    • A history of problem solving and innovation developing technology programs and working across customer organizations
    • Self-motivated problem solver who thrives in a dynamic and customer-focused environment
    • Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations


    Preferred Qualifications

    • Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
    • Strong organizational and troubleshooting skills with attention to details
    • Direct experience implementing cloud services including migrations and modernization projects
    • Knowledge of AWS Services and Solutions is an added bonus - AWS Solution Architect (Associate Level) will be required within 2 months from start date
    • Project management certification, training such as PMP, Scrum, or other Agile certification, or equivalent experience
    • Experience across at least one industry vertical (FSI, Telecom, Retail, Manufacturing, Energy, Mining preferred)



    Skills
    Business Case Preparation
    Customer-focused Selling
    Customer-focused Service
    Business Case Development
    Communication
    Problem Solving

    Functions
    Customer Service

    Job Overview

    Job Type:

    Full-Time


    Company

    Amazon Web Services (AWS) logo

    Amazon Web Services (AWS)

    29 active jobs

    Industry:

    Technology

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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