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    Customer Service Representative (Chinese)

    Hybrid
    , Thailand
    Posted: July 2, 2024
    Position Details


    Responsibilities:


    • Handle back office tickets, and provide 7*24h online enquiries and email replies services to customers.
    • Handle customer enquiries, advices and suggestions via email or online tools.
    • Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
    • Handle customer complaints, any special cases or ad hoc tasks.


    Requirements:


    • College degree or above.
    • Proficient in Chinese and English is a must, and one additional Asian language is highly preferred.
    • Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.
    • High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit.
    • Ability to work under pressure, strong communication skills and exceed beyond expectation.
    • Passionate for customer service industry and can accept to work under different work shifts, including night shift.
    • Positive about the crypto industry.



    Skills
    E-commerce
    Chinese
    English
    Finance
    Customer Service

    Functions
    Customer Service

    Job Overview

    Job Type:

    Hybrid


    Company

    Binance logo

    Binance

    34 active jobs

    Industry:

    Other

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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