Nhân Viên Chăm Sóc Khách Hàng Ứng Dụng Vé Máy Bay/Ngân Hàng – Không Áp KPI, Q.12, Lương 10-13 Triệu
Full-time
Hồ Chí Minh, Vietnam
Posted: May 18, 2025
Deadline: September 5, 2025
Position Details
Liaise with guests and partners via inbound/outbound calls, email, chat and messaging to resolve inquiries such as travel advice, modifications, cancellations and complaints.
Provide accurate, valid and complete information by using appropriate tools, methods and processes.
Promptly escalate serious or inconsistent cases to ensure timely resolution.
Maintain a high level of customer service to deliver a positive guest experience.
Continuously update knowledge on customer service best practices and company policies.
Skills
Customer Satisfaction
Communication
Functions
Customer Service
Job Overview
Salary:
10,000,000 - 12,000,000 VND
Job Type:
Full-time
Company
Công ty TNHH Vietnam Concentrix Services
36 active jobs
Industry:
Business & Professional Services
Technology
Ready to Apply?
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