Clients Solutions Manager

Responsibilities

- Analyze advertisement campaign's performance data to offer mid market clients data-driven business insights

- Manage and grow post-sale client relationships of both branding or performance marketing product offerings by monitoring and analyzing ad campaigns, and proactively taking initiative to improve results and up-sell

- Drive education on ad products & updates and share company best practices as relevant to client or agencies' business

- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign

- Spot the growth opportunity for mid market clients by regular performance analysis and escalate business growth findings to all the cross functional team

- Improve product feature adoption and consistently drive the product improvement from market feedback with product and go-to-market strategy

Qualifications

- Minimum 5 years of experience in account management roles

- Experience in managing performance clients or agencies in either SMB or Mid-Market sector

- Experience managing performance advertisers with a deep understanding of their challenges

- Proficient in campaign management, setting up and optimization

- Ability to analyze data and identify insights to assess campaign performance

Preferred Qualifications

- Proactive attitude with excellent data analytical skills in excel

- Ability to work in a dynamic and fast paced environment while collaborating effectively with cross-functional teams

- Proficient in English communications