Client Success Associate

Job Description:

• Manage all post-sales activities with enterprise clients (mostly SET100, MNCs) to maximize client’s experiences and satisfaction such as online learning adoption strategy and execution
• Coordinate with internal teams (tech, marketing) to fulfill client’s online learning request.
• Build and manage relationship with stakeholders within client’s organization.
• Ensure that client’s satisfaction will lead to contract renewal of our online learning solutions.

Requirements:

• At least 1 years of experiences in managing accounts of enterprise clients. 
• Bachelor’s degree in any field.
• Strong track record in post-sales relationship management with clients.
• Strong analytical and logical skills.
• Can be very hands-on while being strategic.
• Direct experiences with System Integration, SaaS solutions is a big plus.