Capability Development & Training Manager, SEA

Responsibilities 

1. Create L&D Strategy Plan for Thailand HN field team

• Identify & benchmark training needs & learning road map for the TH field HN team in consultation with key stakeholders

• Design & drive functional competency assessment (knowledge & skill) measures for Thailand HN team; Standardize and benchmark these competencies at regional as well as global levels

• Create annual HN L&D strategy plan for the HN Field Force for Thailand HN field team in collaboration with HCN Director/Country leads, HR, Marketing and MNS teams

• Design & propose training budgets; Align with HN Director for allocating proposed budgets in line with the L&D annual plans

• Partnering with local HR team in driving Career development initiatives for the TH HN team.

2.Design & Roll out Training Program - TH and SEA

• Design & deliver standardized on-boarding & induction modules for new employees of the HN field team in line with Danone’s global/regional guidelines.

• Create In-clinic capability development programmes for nutrition executives as per requirements of HN Director and HN field managers; Roll out and deliver these training programmes through self or external partners as needed.

• Design & Deliver Management Development Initiatives to build FLM competencies that meets local requirements; Deliver such training programmes personally or through external training leads.

• Conceptualise specialised interventions for High Performers in coordination with regional and local HR leads as a part of career development initiatives for TH line managers. 

• Cascade global training modules from Danone global team as per local tailored needs in TH.

3. Enhance Internal Alignment

• Align with HN Director/HN field leads on training need analysis, L&D road map, training calendar and budgets for the TH SN team

• Align with channel heads/Country head on skill/knowledge assessment processes, training AOP, calendar & other standard ways of working

• Be the bridge between regional and global L&D team in designing and rolling out of global training initiatives for TH; Share best practices of Thailand with the global team at appropriate forums.

• Align with regional MNS team on scientific knowledge training goals for the TH ; align DA training calendars and country wise scientific knowledge assessment of field force 

• Partner with the HCEE team for sharing training data and dashboards on a timely basis.

• Partner with HR on areas of L&D integration- eg., Inspira, Culture, Enhance, MDPs and other team building programmes. 

• Be the owner of conducting HN Cycle meet which involves, calendaring, coordinating with cross functions, setting agenda and execution.

4. Driving Digital Learning

• Launch and rollout LMS platform in TH

• Conduct monthly/quarterly skill and knowledge assessment of Nutrition Executives through the LMS platform

• Collaborate with strategy and MNS teams to leverage DREAMFLIX feature on DREAM app to drive therapy knowledge and HCP engagement

• Roll out and drive FCQ that evaluated field coaching capabilities of HN Managers. 

• Drive Campus-X courses as per global/local demands including translating training contents deemed wherever necessary

Qualifications

• Candidate with experience in Sales Training or L&D in Heathcare segment (Preferably in HCP/Pharma sales)

• Science Graduate/Postgraduate.

• 5- 7 years industry experience with a minimum 2 years in Training/L&D.