Distribution Senior Officer

What You’ll Do

1.  Customer:
•  Review customer emails and check for special instructions related to daily orders.
•  Verify, update, and process orders based on customer requirements.
•  Prepare and send shipping documents (Commercial Invoice, Packing List).
•  Receive and update shipping instructions or special requests for outbound
shipments.
•  Communicate with customers: acknowledge and respond to inquiries, provide
updates, handle issues, and consult on warehouse operations.
•  Coordinate with customers and warehouse operators to address abnormalities or urgent matters.

2.  Report:
•  Generate and maintain daily reports: Scorecard, inbound/outbound tracking,
goods receiving and packing statistics, and automated WMS reports.
•  Submit daily reports to customers.
•  Conduct weekly reviews covering performance, abnormalities, resolutions,
achievements, and continuous improvement initiatives (Kaizen)

3.  Others:
•  Manage shipment information: ASN tracking, inbound receiving, and shipment
closing in WMS.
•  Perform other duties as assigned by the Supervisor

Your Skills & Requirements

•  3-5 years of experience in similar positions.
•  College or above degree in Logistics, Operation Management, Supply Chain
management.
•  Good command of English and computer skills.
•  Able to work under pressure.
•  Diligent, detail oriented