Scrum Master

ABOUT FPT SOFTWARE
FPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+ clients, including 96 Fortune 500 companies.

We believe diversity fuels innovation and strive to create an inclusive workplace where talents of all backgrounds thrive. We welcome expatriates and international professionals to bring fresh perspectives and help shape the future of technology.

JOB OVERVIEW
• We are seeking motivated Scrum Master. You will be responsible for support the end-to-end delivery of the Engineering Teams in Vietnam, as well managing the release of multiple team’s features to production.
• To ideal candidate is someone that thrives at managing complex stakeholder relationships and programs involving many engineering teams onshore and offshore. You will work closely with senior technology leads, product owners and other project managers in Vietnam and Australia..

RESPONSIBILITIES
• Create and manage the adaptive delivery plan for multiple Vietnam Engineering teams. Ensure it is integrated to the wider tribe end-to-end release plan.
• Manage risks, issues, dependencies and continuous improvements plans for the Vietnam Engineering teams.
• Provide status reports regarding milestones, deliverables, dependencies, risks and issue, communicating across leadership.
• Coach teams towards being self-organized for Agile / Scrum ceremonies. But be prepared to facilitate when required.
• Accountable for the quality of Agile / Scrum ceremonies
• Manage the team capacity and negotiate priorities, timelines with Product Owners and other business stakeholders
• Liaise with onshore/offshore engineering teams, business and IT partners on release scheduling and communication of process.
• Ensure the release of features to production comply to NAB risk frameworks and educate the Vietnam engineering team in the use of the risk tools and framework.
• Ability to create and maintain relationships with wide range of stakeholders in Australia (e.g. Product Manager, Delivery Owner)
• Communicate effectively across all levels of the organization.
• Support the Vietnam engineering teams in their communication to onshore teams and stakeholders.

Yêu cầu ứng viên

Must have
• 4+ years of Agile Project Management/Scrum Master experience
• 7+ years in Software Development environment
• Excellent experience in SDLC methodologies – Scrum, Kanban, etc.
• Proven ability to manage and delivery complex technology projects involve multiple engineering teams both onshore and offshore
• Experience managing complex digital products (e.g. Online Banking, large digital projects)
• Real world experience with large scale Agile adoption, not just theoretical knowledge.
• Strong stakeholder management experience – raise and resolve blockers from the Vietnam team with onshore stakeholders;
• Technically competent with various software programs like Microsoft Office, Excel, Powerpoint, Visio & SharePoint, JIRA, Confluence
• Experience with IT Service Management (e.g. Release Management) and experience with using Service Now or similar.
• Strong leadership and motivational skills and ability to present and negotiate with senior stakeholders
• Strong English communication skills (verbal & written).

Nice to have
• Experience working in large enterprise organizations e.g. banking
• Exposure to Microservices, Web and Cloud technologies
• Degree in Computer Science, Information System or similar
• Project Management Professional (PMP certification preferred)
• Agile – Certified Scrum Master

Quyền lợi

• Attractive income package as negotiation
• Global and inclusive workplace with monthly cross-cultural events
• International exposure and career growth across global locations
• Work-life balance benefits supporting employee well-being
• Private health insurance with optional family coverage
• Summer vacation allowance
• Sponsored training courses for personal growth

Địa điểm làm việc

- Hà Nội: Tòa nhà FPT Cầu Giấy, phố Duy Tân, phường Cầu Giấy, Thành phố Hà Nội, Việt Nam, Cầu Giấy

- Hồ Chí Minh: F-Town 3, 3 Võ Chí Công, Phường Long Thạnh Mỹ Ho Chi Minh City, Vietnam, Thủ Đức

Thời gian làm việc

Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)