Receptionist (Customer Service, and Events)

Duties And Responsibilities

• Deliver exceptional customer service to all members and visitors
• Handle member's daily requests and all incoming enquiries
• Support managers by executing daily tasks, including sales, finance and administrative assignments (data-entry and basic reporting)
• Achieve occupancy goals through membership retention and closing new sales
• Conduct informative tours to potential members and partners
• Plan and execute engaging community events by coordinating with internal teams and external collaborators on a regular basis
• Contribute content to maintain our presence online and onsite via social media posts and promotional materials
• Coordinate the general upkeep of the facility to ensure the space is presentable at all times. This includes conducting floor checks, completing maintenance tasks and basic cleaning such as dusting, utensil washing and spot cleaning

Requirements

• 1-2 years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates will also be considered
• University Degree holder preferred
• Ability to connect well with people; friendly and approachable
• Possess strong communication and presentation skills
• Exceptional organizational and multitasking skills
• Reliable and self-driven, has the ability to work with teams and independently
• Experience in Google Drive and Excel sheets would be an advantage
• Must be a fluent English speaker, any additional languages is a plus