TikTok Shop - Cluster Lead (E-commerce) - Thailand

Roles & Responsibilities

• Drive categories specific strategies and business initiatives
• Overall management of business’ top and bottom line and collaborating strongly with cross functional teams to drive operational improvements.
• Responsible for identifying, prioritizing and recruiting the merchants in the categories
• Map out the key accounts and high potential accounts in the category through different information channels (competitor data, industry data, events, etc.)
• Maintain ongoing relationships with category key accounts even after they are onboard
• Manage accounts (KA team is in charge of KA management, high potential account team is in charge of high potential accounts management) on the marketplace, including new merchants incubation, growth, product portfolio, pricing strategy and promotions
• Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons

Qualifications

• Minimum Bachelor's Degree or above
• Solid relevant experience with major e-commerce marketplaces with strong connection to local seller resources
• Good understanding of the consumer demands, payment, logistics and overall regulatory landscape
• Good communication and leadership skills, hard-working and open-minded
• Enjoy building things from scratch and getting hands dirty
• English and local Thai language proficiency required