Passenger Service Agent

Key Responsibilities:

• Extend a warm welcome, provide assistance, and ensure the seamless facilitation of services for VIP guests and senior executives at Suvarnabhumi Airport.
• Deliver comprehensive information regarding products, exclusive privileges, and promotional offers to maximize the value and benefits for members.
• Collaborate and foster strong relationships with both internal and external stakeholders in a highly effective manner.
• Address and resolve issues within the defined scope of decision-making authority.
• Enhance the service's brand image by curating a distinct and tailored experience exclusively for designated member groups.
• Provide bespoke personal shopping services (Personal Shopper) to meet the unique needs of clients.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, General Management, or other related fields.
• At least 1-2 years working experience in service-oriented roles.