Lead Software Engineer, Customer Data Platform

Get to Know the Team

1. Clickstream Intelligence Platform (Scribe) is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale.

2. Customer Data Platform (CDP) enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is leveraged across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing.

Get to Know the Role

We are looking for a Technical Lead for either Scribe or CDP team that has a strong breadth of different technical stacks:

• Web Portal: React.JS and Golang Backend.

• Online Serving: AWS infrastructure, MySQL, Redis, AWS Dynamo DB, Scylla DB.

• Data Processing / Storage: Apache Flink, Apache Spark, Trino, StarRocks, Hive, Delta Lake.

• Applied AI / ML: LLM, Python Backend, Vector DB.

The role will report to Engineering Manager in Singapore and work onsite at Grab Vietnam office (District 7, HCMC).

The Critical Tasks You Will Perform

• Build platform capabilities to facilitate scalable onboarding of user data that can be easily re-used across the company.

• Improve the serving capabilities of CDP's user data.

• Develop scalable real-time data pipelines and architecture that is cost efficient, while allowing non-technical teams to use these real-time capabilities.

• Lead and mentor an engineering team with diverse technical stacks.

What Essential Skills You Will Need

• Software Engineering, Computer Science, or related undergraduate degree.

• Minimum of 7+ years of experience in Software Engineering with well-proven track record of leading an engineering team with diverse skillsets.

• Proficient in at least one of the following programing languages: Python, Go, or Scala

• Experience developing large-scale backend systems and has good understanding of technical trade offs and evaluations needed to enable high load, low latency systems, while maintaining system reliability and cost efficiency.

• Strong English communications with prior work experience in regional & global environment

(Optional) A big plus if you have:

• Experience with Apache Flink (for real-time processing) and Apache Spark (for batch processing).

• Proficiency in CI/CD tools, AWS, Terraform, and Kubernetes.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.