Detected potential fraud loss by monitoring and controlling daily activity of transactions and ensuring all suspicious transactions are monitored
Analyze and identify the root cause of fraud events, fraud trend and pattern for updated procedure and workflow
Provide inputs and support to strengthen the transaction surveillance and intelligence operating framework and procedures across the Group
Develops detailed analysis and recommendations for compliance-related escalations from business & support units
Manage and maintain tenant/customer master data in the customer ecosystem
Dashboard and report operational fraud/risk status to management
Design and update BCP process and procedure
Liaise with both regulators and other departments on compliance-related matters and fulfill regulatory reporting obligations complying with the laws and regulations
Qualifications:
Bachelor's Degree or higher on law, financial or related field
Minimum 10 years of experience in consumer/banking operation business
Minimum 5 years work experience in fraud transaction monitoring and risk management
Experience in project management, tracking tasks against milestones and handle various stakeholders
Strong interpersonal, communication and presentation skills
Experience in intelligence/investigation-related work
Excellent analytical and problem-solving skills
Experience in banking, e-commerce backgrounds would be a plus
