GroupM Nexus | Senior Advertising Operations Manager

Some of the things we’d like you to do:

• Manage and develop team members, including their successful induction into the team, the continual assessment of their needs, the delivery of training, and development of their Advertising Operations career.
• Support the recruitment of Advertising Operations resources; help manage and motivate the team on a day-to-day basis; ensuring appropriate resource allocation across clients, efficient workflow and flawless output
• Serves as a key escalation point or project lead (if required) for both internal and external stakeholder for clients and campaigns matters relating to Ad Operations such as;
• Supporting the team in their daily campaign monitoring efforts to ensure campaigns are running as expected, providing optimization recommendations and escalating to third parties when appropriate.
• Supporting in the evaluation of workflows and processes in order to streamline cross team functions while keeping us organised and efficient.
• Supporting the development, implementation and management of Ad Operation standards and best practices across regional/ local teams in APAC.
• Supporting the project management of creative specification requirements and digital asset delivery; coordinating timelines and leading communications with our agency partners.
• Maintain a high quality standard for the Ad Operations department to ensure 100% operational accuracy and campaign taxonomy.
• Leading the Ad Operations account audit consulting service component on a client to client basis.
• Constantly seek new opportunities to drive added value through efficiency for clients while protecting their investment.
• Execute class-leading campaign tracking implementation strategies through Tag Management Systems as well as creating bespoke tracking code for complex mapping when necessary.
• Serve as a strategic partner for interdepartmental questions; attend internal meetings providing updates or consultation as needed.
• Present in internal team meetings and participate in client meetings.
• Support team leadership in the continual assessment of ad tech platforms and tools; and help lead in testing of different products, including client recommendations, implementations and consulting.
• Project manage and drive ownership of internal initiatives.
• Support client deliverables and projects on an ad-hoc basis.
• Act as an ambassador of ad operations across the agency. Train new starters and continually educate teams on recent developments; building advocacy across the agency.

A Bit About Yourself

• 5+ years’ experience in ad operations
• A strong work ethic; able to work under pressure, meet deadlines and deliver results
• Well-developed organizational and project management skills, to ensure you can keep on top of your own and others workloads
• Fine-tuned communication, presentation and influencing skills; with an ability to think creatively and present in a manner that inspires and excites
• Computer literate with superior knowledge of Excel and a strong interest in internet technologies and media
• Knowledge of web technologies including HTML, JavaScript or PHP.
• Diligent with a strong attention to detail and able to deliver projects effectively and efficiently.
• You need to have a solution-based & active mindset, with ability to translate ideas to actions and answer business problems.
• Ability to prioritise a complex mix of work and manage time effectively
• Have an active interest in everything digital and advocate spotting and voicing new trends in the digital advertising industry.
• Thorough and investigative with the ability to identify ‘sales speak’ vs real benefits of a technology
• Able to develop relationships and motivate suppliers and internal team members
• Desire to learn and be part of a dynamic growing team
• Experience of working with Campaign Manager 360, Sizmek, AdForm and other 3rd party ad servers
• Experience of working with DSPs, DMPs, Tag Management Systems or Site and App Analytics tools would be a distinct advantage
• Good knowledge of Information Governance rules and Data Privacy Policies.
• Excellent verbal & written communication skills