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    Watches & Fine Jewelry Specialist

    Full-Time
    , Thailand
    Posted: August 8, 2024
    Position Details

    What Impact You Can Create At Chanel


    • Work with the Boutique team members to achieve the monthly Watches & Fine Jewelry targets.
    • Provide qualitative feedbacks regularly to Boutique Management team and WFJ Merchandising team on collection performance and product quality issue.
    • Work with Boutique Management team and WFJ Merchandising team to push challenging items and share with team and/or by liaising with Visual Merchandising team to seek for better focus and visibility.
    • Partner with boutique Visual Merchandising team on launches, ensuring frequent changes on display and on new items as to secure freshness of WFJ display.
    • Work closely with Timepieces and Fine Jewelry Expert and WFJ Deputy Head of Boutique to ensure tidiness on Timepieces & Fine Jewelry area at all-time, both front and back of house, in order to increase visibility.
    • Coordinate with TFJE and WFJ Merchandising team on stock requests including customer orders and proactive in sharing stock or offer transfers between boutiques.
    • Assist the Fashion Advisors to present the collection to customers with a special focus on technical knowledge.
    • Be our brand ambassador and transmit our brand values and culture to clients.
    • Recruit new TFJ customers and convert existing Fashion clients to TFJ purchasers.
    • Develop strong, lasting relationships with clients and build emotional connections with them.
    • Ensure all customer service and after-sales requests are handled according to guidelines.
    • Share knowledge, market intelligence and information about WFJ with team members to help build a high performance team.
    • Show drive & initiative to support team members at work when needed.


    You are energised by


    • Collaborating with a dedicated team in a fast-paced retail environment.
    • Providing expert advice and support to both staff and clients.
    • Engaging in projects that challenge and expand your skills.


    What You Will Bring


    • Minimum 3 years of sales experience (Luxury Retail background a plus)
    • Experience working with international Watch & Fine Jewelry brands is preferrable.
    • Experience of handling high profile clientele
    • Strong knowledge of Watch & Fine Jewelry collections (including technical knowledge) including Basic Alteration skills
    • Knowledge of Watch & Fine Jewelry competition environment & trends
    • Well groomed – high level of sophistication & refinement
    • Excellent communication skills (Thai and English)
    • Able to withstand retail working hours and work on weekends and public holidays.



    Skills
    Jewelry
    Communication skills
    Luxury Goods

    Functions
    Sales

    Job Overview

    Job Type:

    Full-Time


    Company

    CHANEL logo

    CHANEL

    8 active jobs

    Industry:

    Other

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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