Core Responsibilities

• Ensure itineraries are presented to a high standard, written in excellent English and in the agreed itinerary format
• Understand the requirements of our B2B customers and be able to meet their needs in the product offering proposed
• When required support the Product Designers in developing travel products (experiences, day tours & multiday itineraries) in line with brand standards, ensuring they both stand out from the competition and are commercially sound.
• When required, conduct product familiarization trips to support in the development product & showcase it to other team members and agents
• Adhere to One Best Way standards to manage and maintain client programs and pricing and correspondence in the product file share

About You

The Essentials:

• A Bachelor degree or 2 years experience in product development
• Travel industry and Discova destination knowledge
• Fluent in both written and spoken English and Japanese
• Travel to or in our destinations or prior experience living in them is a plus

The Attributes:

• Customer centric with commitment to high standards of service delivery
• Excellent communication skills (verbal and written)
• Strong commercial acumen and analytics
• High attention to details & strong time/priority management skills
• Strong interpersonal and presentation skills across culture
• Able to work independently or in a team environment
• Willing to travel on business when required
• Proficient with Microsoft Office applications